Troubleshooting Audio Issues in Surveillance Cameras



As a leading brand in the surveillance equipment industry, OHWOAI takes pride in providing high-quality and reliable security solutions. Our range of products includes POE security camera systems, 4K security cameras, NVR security camera systems, and much more, designed to cater to both residential and commercial needs. In this article, we will address a common concern reported by some users - the lack of audio in their surveillance camera recordings.


Camera without Audio Function:

One of the primary reasons for the absence of sound in surveillance camera recordings is the camera itself lacking audio functionality. Some of our surveillance cameras are designed exclusively for video recording and do not include built-in microphones and speakers. When selecting a surveillance camera, it is essential to consider whether audio functionality is required for your specific needs.


Audio Recording Settings:

Even if the camera has audio capabilities, it is crucial to ensure that the connected recording device, such as an NVR or DVR, is configured to enable audio recording. Our advanced systems allow users to enable audio recording, and we recommend verifying the settings on the connected device to ensure audio capture is activated.


Monitoring System Audio Settings:

Another potential issue may arise if the audio prompt feature of the monitoring system is disabled or experiencing a malfunction. This can cause the camera's audio playback to be muted. To resolve this, users should review the monitoring system's audio settings and troubleshoot any issues related to audio prompts.


Blocked or Damaged Microphone:

In some cases, the camera's microphone may be blocked or damaged, resulting in the absence of audio recordings. Users should inspect the camera's microphone area and remove any obstructions. If the microphone is damaged, it may need to be replaced to restore audio functionality.




At OHWOAI, we are committed to delivering top-notch surveillance solutions, including advanced security camera systems with audio capabilities. To avoid issues with audio recordings, it is essential to choose the appropriate camera model that aligns with your audio recording requirements. Additionally, ensuring proper settings on the connected recording devices and monitoring systems is crucial. If any technical difficulties persist, our dedicated customer support team is readily available to provide assistance and guide you towards a seamless surveillance experience.

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